Feel free to contact us in case of any queries. Fill out this form and we will be happy to assist you. You can even use this form to inquire about our treatments or to book your dates for a relaxing session at Orquidea, The Spa At Los Altos.
The spa is open from 10 a.m to 6 p.m. Our last appointment will start from 6 pm.
Ideally, to ensure your preferred time and any special requests, please make your reservation 24 hours in advance. However, please feel free to ask for availability at any time.
Cancellation Policy and Fees:
Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 6 hours in advance. Any cancellations with less than 6 hours of notice are subject to a cancellation fee amounting to the cost of the scheduled service. Clients who miss their appointments without giving any prior notification or at the time of your appointment will be charged in full for the scheduled service.
* The spa is not appropriate for children under 10.
Children under 16 must be accompanied by a parent.
For group (Four or more) booking policies and availability. please contact our spa coordinator.
A 50% deposit fee is required to secure appointments.